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Frequently Asked Questions
What types of jewelry do you offer?
We specialize in authentic, high-quality jewelry, including rings, necklaces, bracelets, and earrings, all made with 14K gold and authentic stones.
Do you offer personalized jewelry?
Yes, we offer personalized jewelry. You can customize pieces to your liking, including engravings and bespoke designs.
What is your shipping policy?
We offer 2-day shipping, with a processing time of 5-7 days. All orders within the USA receive free shipping.
How can I track my order?
Once your order is processed and shipped, you will receive a tracking number to keep you updated on the delivery status.
What is your return and exchange policy?
We offer a 10-day return and exchange policy. If you are not satisfied with your purchase, please contact us within 10 days to arrange for a return or exchange.
What types of payment do you accept?
We accept payments via Visa and MasterCard for a secure and seamless shopping experience.
Do you offer a warranty on your jewelry?
Yes, we offer a lifetime warranty on all our jewelry. If you encounter any issues with your piece, we will work with you to resolve it.
How do I contact customer support?
The best way to reach us is by email. Our support team will respond to your inquiry as soon as possible.